Jelena Nikolic

Programme Manager
Candidate verified
Age 33
Location Niš, Serbia
Status Long-time allocated

Profile

Experienced Professional with a demonstrated history of working in the education management industry. Skilled in Intercultural Communication, Teaching English and German, Translation, Organizing Workload, Customer Mainteinance, Microsoft Office. Strong professional graduated from Ludwig-Maximilians Universität München and Univeristy in Nis.

Who is Jelena Nikolic?

Work history

Learnlight

Programme Manager • Launching and monitoring of general and special programmes • Administration, logistics, billing, follow-up • Updating of databases, assessment of programmes, graphs • Monthly reports, quarterly and annual reports • Customer service, troubleshooting, quality surveys June 2018 - now (6 years 5 months)

Metropolis Language Centre

Executive Manager • Organizing translation load, planning and organizing curricular / extracurricular activities • Recruiting, managing and evaluating people • Policy development and implementation • Correspondence with clients and customer care • Administration September 2012 - June 2018 (5 years 9 months)

Metropolis Language Centre

ELT & DAF Professional English and German courses for very young learners, school children, teenagers and adults. September 2012 - June 2018 (5 years 9 months)

Mechanical Engineering School

German Teacher October 2011 - January 2013 (1 year 3 months)

Primary School "Ivan Vusovic"

English Teacher January 2009 - February 2010 (1 year 1 month)

Oxford Center School

English and German Teacher English courses for adults, teenagers and children. English - German courses. June 2008 - July 2013 (5 years 1 month)

Education

Foundations and Principles of German Language Teaching

Ludwig-Maximilians Universität München 2015 - 2016

MA The English Language and Literature

Faculty of Philosophy, University in Nis 2003 - 2008

Skills

Intercultural Communication Translation Customer Mainteinance

Certifications

Ludwig-Maximilians-Universität (LMU) München
Foundations and Principles of German Language Teaching
2016
Goethe-Institut Belgrade
Goethe Zertifikat C2
2010

Languages

English
Native or bilingual
German
Fluent
Italian
Basic
Spanish
Basic

Courses

Project Management
2019 Practical course in Project Management.
Teaching with Moodle 3.3. at Moodle
2017
NLP Practitioner at Momentum Strategies Coaching
2015

Social media profiles

Hobbies

  • CrossFit
  • Reading