PagerDuty is interviewing, onboarding, and working 100% virtually at this time. As we look to the future, we plan to be distributed by design, meaning unless your job requirements make it necessary to be in a PagerDuty office, you may choose to work in-office, remotely, or hybrid. We’re focused on inclusion and employee well-being by building a culture that isn’t location specific, and gives equal opportunity to everyone—regardless of where you are working.
OverviewPagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 13,800 customers and 700,000 users worldwide, including 60% of the Fortune 100.
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities.
We’re growing fast and looking for ambitious people who share our values and customer devotion mindset to join our high caliber team.
From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Director Marketing Operations and Automation
PagerDuty seeks a Director Marketing Operations and Automation with deep strategic skills and technically savvy to run campaign implementation and optimization efforts for our marketing automation ecosystem. This person will lead a team to deliver a scalable, innovative marketing infrastructure to ensure that our Marketing and Growth teams can scale high ROI initiatives across owned, earned, and paid investments.
The Director Marketing Operations and Automation will build, optimize and run marketing automation programs and projects. They will develop an operational roadmap to support the continued growth of PagerDuty into new geographic regions and in bringing to market new product lines. This role will also define a strategic roadmap for our MarTech stack and operational support for all of the key components of our toolset including Drift, Marketo, Looker, Snowflake, WordPress, Optimizely, Pendo, and many other products. Additionally, this role works closely with Sales Operations to manage all lead routing and continually optimizes the lead to opportunity process and the relationship with sales to support that process.
This position reports to the Vice President of Marketing Operations, and the preferred location is in San Francisco, Toronto, or Atlanta. Fully remote leaders with the right skillset are also under consideration but will be required in a suitable time zone to manage existing employees in both San Francisco, Toronto, and Atlanta.
Responsibilities
Job Requirements
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
PagerDuty OffersWe are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports all of our people and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
PagerDuty is a digital operations management platform that empowers the right action when seconds matter.
For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keep digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.
At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. As a Dutonian, you will have ample opportunities to advance your career and connect with colleagues: virtual all-hands calls, learning & development programs, bi-annual hack weeks, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) - there’s something for everyone. Learn more on Instagram, @pagerdutylife.
The questions posed in the following voluntary questionnaire are required under applicable laws and cannot be edited by PagerDuty. Although you may not see your identity reflected in the dropdown response options and feel unseen, you are encouraged to bring your full self as a candidate and a Dutonian.
Additional InformationWe thank all the candidates who have shown interest in our company, but only shortlisted candidates will be contacted.
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