Senior Technical Recruiter (Contract)

Together we’re building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Exciting times ahead as we are in search of a Senior Technical Recruiter based out of new headquarters in Atlanta to build and drive the recruiting efforts by supporting all roles across the Engineering and Product organizations in the USA and Toronto. This position encompasses all stages of the hiring process – including partnering with business leaders on position strategy and candidate requirements, developing sourcing strategies to target/assess top talent, and negotiating/closing offers.

As a member of our Talent team, you'll be responsible for the development, assessment, and delivery of uniquely qualified, diverse candidates for PagerDuty across the USA and Toronto. Your focus is to deliver amazing customer and candidate experience, developing lasting relationships and partnering closely with HR colleagues. You will be part of an experienced, collaborative, fun Talent Acquisition team that is passionate about PagerDuty’s success.

How you impact our vision:

• Consult with HR Business Partners, functional business leaders, and customer organizations to understand diversity goals and candidate skill requirements, background, and experience needed to develop a comprehensive recruitment strategy to meet demand plan
• Ensure the implementation and execution of the recruitment function (sourcing, screening, submitting, interviewing and closing) of candidates that meet or exceed hiring targets
• Establish, cultivate and maintain solid working relationships with internal stakeholders (hiring managers, external relationships & other internal recruiting partners)
• Maintain in-depth and up-to-date competitive knowledge of top talent, companies, competitive industries, geographic and broader recruiting and diversity trends
• Possess razor-sharp instincts and know how to measure talent through professional qualitative and quantitative metrics
• Build a pipeline of top talent, and skillfully convert passive candidates
• Develop meaningful candidate analysis/assessments when presenting candidate slates
• Craft, justify and negotiate offers (compensation, benefits, etc.)

About you:

• 4+ years of previous full-cycle software recruiting experience at an agency, technology company, or hyper-growth startup
• Superb client management, organizational, negotiation and presentation skills
• Strong influence skills, consultative with the ability to handle high volume and multiple, distributed hiring partners
• Ability to quickly become an expert in PagerDuty’s products and market differentiation
• A professional self-starter with high energy and a collaborative team player, yet the ability to work independently
• Possesses high competencies in strategic thinking and communication/interpersonal skills
• Experience with both agency & in-house recruiting experience, and a deep understanding of the technology landscape in the USA
• Demonstrated success in recruiting technical candidates at all levels from Entry to Director
• Proven ability to successfully prioritize and manage a large and diverse requisition load in a fast-paced, constantly changing work environment
• Experience or interest in creating a pipeline and process to support the hiring of communities under-represented in tech sales

PagerDuty offers:

• Competitive salaries and company equity
• Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
• Generous parental leave
• Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to paid holidays and ample sick leave
• Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.
• Paid employee volunteer time - 20 hours per year
• Bi-annual company wide hack weeks

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.