Our Customer Success team advises and guides a wide variety of customers, ensuring they launch Slack successfully, adopt it widely and are continually driving business value from Slack.
Our Success Manager work closely with customers to discover their business needs and challenges and then mentors them on the best ways to use Slack to solve them.
Working closely with Slack’s Account Executives, our Success Managers provide strategic territory coverage, coordinating with the AEs to identify areas where existing customers could improve their use of Slack or uncover new uses for Slack. From time to time our Success Managers will work with Account Executives on pre-sales activities like pilot engagements to set up a customer for long term success.
Part coach, project manager, consultant and product specialist, our Slack Success Managers are continually focused on helping our customers improve their team communication and be successful with Slack.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
What you’ll be doing:
What you should have:
Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment.Visa sponsorship may not be available in certain remote locations.
Visa sponsorship is not available for candidates living outside the country of this position.
We thank all the candidates who have shown interest in our company, but only shortlisted candidates will be contacted.
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