Aleksa Isailović

Business Analyst

Candidate verified

Age -

Location Belgrade, Serbia

Status Long-time allocated

Profile

Experienced Product Owner and Business Analyst with a demonstrated history of working in the information technology in banking industry. Skilled in Business analysis and have deep knowledge about Scrum & Agile methodologies, as well as Waterfall methodology. Very familiar with working and coordinating team located worldwide.

Deep experience in Customer Relationship Management and Customer Support, Software documentation, Software testing planning and execution.

MS Excel expert user and trainer.

Professional with a Master's degree focused in Organisation and HR Management from Faculty of Economics in Belgrade. Certified Scrum Product Owner (CSPO) and trained on the field of Project Management - PMI methodology.

Work history

Crealogix Group

Product Owner - Payments Product owner for Payments module (Crealogix Group level) ? Responsible for Payments module development ? Coordination and prioritization of Scrum team efforts (6 developers and 2 testers) ? Team interface to other development teams and to customers/banks ? Payments module product engineer ? Requirements gathering, analysis and consolidation January 2019 - now (6 years 1 month)

Universal Media Belgrade (McCann Group)

Financial Assistant Performing operational and administrative activities within finance department (generation and recording of invoices, reporting to management, other administrative tasks). February 2013 - May 2013 (2 months)

Asseco SEE Belgrade

Product Specialist/Consultant ? Implementation of banking software applications ? Software testing: • User-oriented application testing (desktop and web applications) • Testing of integration points with external systems – end to end testing ? Creation and maintainance of software documentation (functional specifications & user oriented documentation) ? Providing education for clients to work in banking software applications ? User-oriented development of banking software applications ? Participating in presales and sales processes ? Providing support for clients in everyday work and support for resolving potential problems and issues June 2013 - November 2016 (3 years 5 months)

Würth Serbia

Assistant to Financial director ? Analyzing sales, databases and business at whole and providing reports to the Top Management ? Assisting in making financial reports and projections of financial reports ? Analyzing accounts receivable and preparing and implementing actions related to collection ? Created and implemented accounts receivable ratio analysis ? Daily analyzing, calculating and reporting the account receivable adjustment details ? Created a software solution for monitoring contracts with customers February 2012 - August 2012 (6 months)

Education

Organization and HR Management

Faculty of Economics - Master studies 2011 - 2014

Management

Faculty of Economics - Bachelor studies 2006 - 2011

Skills

Business analysis Scrum Scrum Product Ownership Scrum mastering Project Management JIRA MS Excel Banking Customer relationship Software documentation Software testing SQL querying Confluence Databases QlikView Leadership

Certifications

Scrum Alliance
Certified Scrum Product Owner (CSPO)
2018

Languages

English
Native or bilingual

German
Basic

Srpski
Native or bilingual

Courses

PMP certification training
2018

CSPO certification training
2018