Tatjana Anić

Founder
Candidate verified
Age -
Location Belgrade, Serbia
Status Available

Profile

I have more than ten years of experience in tourism as a tour creator and a planner. Among the first in Serbia, I started to research adventure tourism. I am the founder of the organization Explore Serbia that promotes adventure tourism of Serbia and the Balkans. Since 2009 that is my hobby where I work as a tour creator and organizer.

Running Explore Serbia for several years, I have learned a lot about digital marketing. Apart from web content creation and web design, I manage social media business pages on Facebook and Instagram. I am familiar with different design online tools that help me in creating social media posts and short video clips an attractive way.

I have knowledge of SEO fundamentals and blogging.

Apart from my experience in tourism, I had been working in telecommunication company for 11 years. I had been working in the Strategy department for 7 years, as a Research and Strategy Coordinator where I have learned a lot about strategic planning, industry trends, and analytics. I was also part of Portfolio and Project Management team where I provided support in feasibility analyses and scoring model.

 

Work history

Telenor Serbia

RESEARCH AND STRATEGY COORDINATOR ? Participate in the strategy process and strategic projects ? Help with BoD and Group strategy presentations ? Collecting and analyzing industry trends, competitive and internal data and information ? Create monthly industry research newsletter ? Evaluation of telco reports, providing insights and analyses ? Education and training of internal users for proper usage of research houses’ websites and their data ? Portfolio and project management support ? Assist the Strategy and Transformation division with administrative matters March 2011 - September 2018 (7 years 6 months)

NGO Explore Serbia

Founder • Promotion of adventure tourism of Serbia and the Balkans • Creating tours that include different outdoor activities, organizing and executing that tours • Content creation and managing the website www.explore-serbia.rs • Social media marketing • Participation in ecological seminars in cooperation with similar organizations • CR and sustainability projects • Different administrative tasks The main mission of the organization is: - Development and promotion of specific forms of tourism – mostly adventure tourism in Serbia - The promotion of rural tourism June 2009 - now (15 years 9 months)

Telenor Serbia

CONSUMER CARE AND SALES OFFICER ? Receiving incoming calls, providing information about services and products, resolving customers’ queries ? Handling outbound calls for CRM campaigns and bringing new post-paid customers June 2007 - March 2011 (3 years 9 months)

SECONDARY MEDICAL SCHOOL BELGRADE

TEACHER OF GEOGRAPHY - Lecturing geography to students, evaluation of their work and knowledge January 2006 - December 2006 (11 months)

Plana tours

COMMERCIAL AND SALES SPECIALIST ? Selling tour packages ? Creating and marketing promotion of domestic and foreign tours for students' trips ? Organization of workers’ sports games and groups monitoring ? Correspondence with domestic and international business partners June 2005 - December 2005 (6 months)

Education

GRADUATED ECONOMIST MASTER ON THE STUDY PROGRAM TOURIST DESTINATION MANAGEMENT

THE FACULTY OF TOURISM AND HOSPITALITY MANAGEMENT Research and project proposal of development adventure tourism of Serbia; critical analysis and approach to practical problems, the use of adequate research methodology, analytical skills for processing particular developmental issues. 2006 - 2009

GRADUATED GEOGRAPHER

THE FACULTY OF GEOGRAPHY Regional and Physical geography, research methods 1998 - 2004

Skills

WordPress Social media marketing (Facebook, Instagram Google Ads SEO fundamentals Microsoft Office Blogging Photoshop Adobe Illustrator Driving license B category

Certifications

Lynda.com
Advanced SEO: Search Factors
2018
Lynda.com
SEO Foundations
2018
Lynda.com
Learning to Write for the Web
2018
Lynda.com
Online Marketing Foundations (2014)
2017
Lynda.com
WordPress Plugins: SEO
2017
Lynda.com
Mapping the Modern Web Design Process
2017
Lynda.com
Local SEO
2016

Languages

Croatian
Native or bilingual
English
Fluent
Russian
Basic
Srpski
Native or bilingual

Courses

Photoshop
2019
Adobe Illustrator
2019
Building Adventure Tourism in the Western Balkan
2017 - Adventure Tourism Concepts and Trends - Business Management, Operation Excellence, Safety Management - Marketing Trends and Tactics, Product Development
Basic Project Management
2017
“Apples & Oranges “
2016
Storytelling training
2016
Presentation skills
2016
Assertive communication
2015

Social media profiles

Hobbies

  • Nature lover