Product Owner

About Clarus Commerce

At Clarus Commerce, our focus is on the employee, their growth and their work/life balance satisfaction is always Top of Mind. The minute you step through the door, you’ll be joining a company that values everyone’s opinion, rewards and recognizes exemplary work, prioritizes diversity, equity, and inclusion, and loves to have fun.

You’ll also be a part of a business that is constantly being recognized for excellence. We’ve been chosen as a “Top Workplace” eight years in a row, we have been named one of Boston’s Best & Brightest, a “Top Company Culture” nationally and have been featured in The Wall Street Journal, The Boston Globe, Cosmopolitan and Time Magazine. Life is too short, so join a company where you can turn a job into a career—and have a great time doing it.

Clarus Commerce specializes in building custom premium loyalty programs for our clients. We also have a direct to consumer business where we manage consumer facing subscription shopping products, such as ShopSmarter and FreeShipping.com.

TEMPORARILY A REMOTE WORKPLACE DUE TO COVID-19

Product Owner Overview:

Clarus Commerce is searching for a Product Owner who is motivated and collaborative with an entrepreneurial spirit. This position reports to the Director of Implementations. If you are someone who has worked in a Product Management or Technology Department, has an “Operational or Technical Mindset”, then this Product Owner role is for you. You will join a highly skilled agile team of software engineers, leading them from concept to delivery, setting the vision, solving some of the industry’s most exciting problems, and making hard decisions to meet key performance indicators. You will enjoy being the heart, mind, and voice of our stakeholders making tough calls with little information, deciding on product trade-offs, resolving conflicts so the development team works toward a consistent goal, and jumping in where necessary.

You may be the Product Owner we’re looking for if you excel at:

• Product Ownership. You’ve been the heart, mind, and voice of the customer and you’re ready to take on a new challenge with a team who loves creating products that enrich consumers’ lives
• Having an Agile mindset. You thrive on collaboration, adding business value, improvement, and adaptability
• Loyalty or subscription products. You have experience with Acquisition, Payment Processing or Customer Care
• Contributing. You collaborate on the product vision and roadmap, and product backlog
• Communication. You can translate technical or marketing jargon into plain, concise English
• Translation. You enjoy translating technical requirements from a customer into user stories
• Articulation. You define user stories, personas, and acceptance criteria while paying careful attention to detail
• Being flexible. You're comfortable with ambiguity in an ever-changing environment
• People skills. You will work with business stakeholders, and many internal teams

Responsibilities of the Product Owner:

• Own product backlog and communicate alignment to maximize the flow of value
• Attend Agile ceremonies to introduce, clarify, and synchronize activities
• Refine product specifications with software engineers and business stakeholders, answering specific questions about acceptance criteria
• Host planning meetings and communicate the product vision to both business and technical stakeholders
• Review delivery (demos) and validate that they meet the short and long-term vision for the product

Required Skills and Experience for the Product Owner:

• 3-7 years?of quantitative, technical, or operational experience with mix of business, analytical, and IT knowledge
• 3-7 years of story writing, business analyst, system analyst, or product ownership experience
• You’re a self-starter and capable of multi-tasking
• Critical and logical thinker while being hyper-focused on the details
• Excellent written and verbal communication skills with focused ability to present complex operational/technical concepts to various types/levels of audiences
• Experience with project management tools such as Jira, flow chart tools such as LucidCharts, and database or reporting tools such as SQL or Tableau

Benefits and Perks of Product Owner:

• Flexible hours and work environment. We are 100% remote until further notice, then offering a flexible WFH (hybrid) policy?
• Generous PTO, including closing every Friday at 2pm (all year round) and a paid week off between Christmas and New Year's
• Health Benefits: Medical, Dental, Vision, disability, Life, 401K (3% contribution 100% vested immediately)
• Wellness Program that includes a compted building gym membership
• Every employee receives $1,000 annually for training and development
• Lots of opportunity for training, mentorship, and growth (career trajectories for employees)

Clarus Commerce is proud to be an Equal Opportunity/Affirmative Action employer. As such we are collecting this data from applicants. Completion of this data is voluntary and will not affect your opportunity for employment or terms or conditions of employment. This data will be used for reporting purposes only and will be kept separate from all other personnel records and only accessed by the Human Resources Department. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law.

Department: Operations
This is a full time position