Professional Services Consultant

CloudBees, the enterprise software delivery company, provides the industry’s leading DevOps technology platform. CloudBees enables developers to focus on what they do best: Build stuff that matters while providing peace of mind to management with powerful risk mitigation, compliance, and governance tools. Used by many of the Fortune 100, CloudBees is helping thousands of companies harness the power of continuous everything and gets them on the fastest path from a great idea, to great software, to amazing customer experiences, to being a business that changes lives.

Backed by Matrix Partners, Lightspeed Venture Partners, Verizon Ventures, Delta-v Capital, Golub Capital, and Unusual Ventures, CloudBees was founded in 2010 by former JBoss CTO Sacha Labourey and an elite team of continuous integration, continuous delivery, and DevOps professionals.

As a Professional Services Consultant, you will be advising our clients on how to overcome problems and inefficiencies with their software development and deployment processes. You will use your broad experience, problem-solving abilities and architectural knowledge to support our clients in finding an optimum path to get the best value from their investment in CloudBees technology. You will work across customer organizations to ensure clients’ approaches to Continuous Integration (CI) and Continuous Delivery (CD) are well crafted and scalable to their needs. In this role, you will also act as the voice of the customer within CloudBees to call out problems and to drive the prioritization of business needs for our customers.

This key role, in our premium consulting services arm, typically involves working at client sites on engagements throughout the region but also involves the delivery of remote engagements, where required. As a domain specialist, you will assess clients’ Continuous Integration and Continuous Delivery needs and capabilities, make architectural recommendations and help clients onboard CloudBees products. The ideal candidate will have been involved in the CI, CD, and DevOps space with strong interpersonal and communication skills.

• Understand a variety of enterprise release patterns
• Provide expert advice on all things related to Jenkins, CI, CD, and DevOps
• Assess and make technical recommendations for customers to reach their Continuous Delivery target
• Help customers implement CloudBees products to enable Continuous Integration and Continuous Delivery capabilities
• Provide technical thought leadership for organizations and professional advice related to software design, architecture, and tooling as it relates to improving software delivery across the enterprise
• Implement CloudBees automation and tracking tooling to help organizations gain true enterprise-wide visibility and automation
• Implement workflows and capabilities to drive towards everything as code

• Experience in fast-paced automation release environments using a variety of tools across configuration management, infrastructure orchestration, and IT Service Management
• Understanding of enterprise application design, dependencies, as well as working across modern and legacy applications
• Previous consulting professional services experience
• Understanding of Continuous Integration and Continuous Delivery ecosystems and requirements
• Hands-on experience with Jenkins and other DevOps tool-sets
• Understanding of REST API, SOAP, Perl, Python, Groovy
• Experience with Release Orchestration and Deployment Automation technology
• Proficiency with application servers, scripting, and network infrastructure
• Understanding of Agile development processes and how organizations adopt and implement those processes
• Strong written and verbal communication skills
• Proven experience of Cloud providers such as AWS, Google and and Azure
• Experience of containers and Kubernetes implementations on major cloud providers and Openshift
• Strong analytical and problem-solving skills
• Travel- 75% (includes both customer and internal related travel)

• Highly competitive benefits and vacation package
• Ability to work for one of the fastest-growing companies with some of the most talented people in the industry
• Fun, Hardworking, and Casual Environment
• Endless Growth Opportunities

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide workforce and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their business.