Sr. UX Designer

CloudBees, the enterprise software delivery company, provides the industry’s leading DevOps technology platform. CloudBees enables developers to focus on what they do best: Build stuff that matters while providing peace of mind to management with powerful risk mitigation, compliance, and governance tools. Used by many of the Fortune 100, CloudBees is helping thousands of companies harness the power of continuous everything and gets them on the fastest path from a great idea, to great software, to amazing customer experiences, to being a business that changes lives.

Backed by Matrix Partners, Lightspeed Venture Partners, Verizon Ventures, Delta-v Capital, Golub Capital, and Unusual Ventures, CloudBees was founded in 2010 by former JBoss CTO Sacha Labourey and an elite team of continuous integration, continuous delivery, and DevOps professionals.

Working at CloudBees:

Because CloudBees is a fully distributed company, it is able to draw on a global talent pool and maintain a very high bar for intellect, technical skill and most importantly work culture. Nearly every “Bee” has chosen to work at CloudBees because of a personal conviction of the transformative power of continuous delivery practices in every function in software development. This leads to a sense of shared mission and mutual respect that makes CloudBees a truly special place to work.

What you will do:

• At CloudBees you’ll join a strong team of designers that is mission-critical to CloudBees’ success. We believe in the value of design thinking in every stage of a project, from initial research to delivery and iteration.
• As a Senior UX Designer, you will have a chance to shape not only our product but also our design process and culture.
• Utilize design thinking methodologies from empathy to rapid prototyping to arrive at creative, intuitive end-to-end experiences
• Leverage and/or conduct user research to inform design decisions and evaluate your designs
• Clearly and effectively communicate ideas, research findings, sketches, and other deliverables to the business and leadership
• Design and deliver user stories, user journeys, wireframes, prototypes, and UI specifications in an agile and collaborative environment.
• Move between making strategic and tactical design decisions regularly to devise elegant solutions within a complex business domain
• Communicate a strong point of view–informed by customer insights, design principles, and industry trends–yet hold it only loosely.
• Establish and manage relationships with key stakeholders including product managers, marketing, and engineering teams to align with and achieve business objectives
• Give and solicit feedback from other designers in order to continually raise the bar for design quality and collaborate across the Design team to ensure consistency and transparency
• Create the interfaces that some of the world's largest brands depend on - Adobe, Invision, Capital One, Citrix, Accenture… ~50% of fortune 500 companies use our technology to build their own.

What the role requires:

• 6+ years of experience as a user experience designer, interaction designer, product designer, or similar, leading and delivering comprehensive and elegant end-to-end solutions within a complex business environment.
• Proven experience designing technical SaaS products with large feature sets or complex dashboards
• Proven ability to collaborate with other designers, developers, and stakeholders to transform complex technical problems into beautiful, simple user experiences.
• Experience with conducting user research and usability testing
• Self-motivated and able to work effectively in a fast-paced environment.
• Fully proficient in English written and spoken language
• Strong communication skills, including the ability to articulate decisions and problem statements to stakeholders, customers, and other team members
• Ability to work effectively in a remote environment, across time-zones; including experience presenting work to team members and stakeholders remotely and/or asynchronously
• Extensive experience designing within a design system and maintaining good file hygiene while working within a team of other designers
• Strong portfolio demonstrating expertise in SaaS application design, attention to detail, and strong experience with end to end design presentation
• Please have examples that explore the development of a solution at different stages in the creative process (e.g. discovery, sketches, wireframes, layouts, prototypes, validation, etc.)
• Please have examples of using testing or research to determine design direction and how you made an impact on a KPI
• Basic understanding of html + css
• Experience with project tracking tools such as Jira

Bonus:

• Experience/knowledge of CI & CD tools such as Jenkins, CodeShip, Circle, Travis, or GitLab.
• Experience with development tools such as Git, GitHub, and features like branching, forking, reverting, PRs, etc.
• Proficiency with HTML, CSS, SASS
• Understanding of JavaScript, and frameworks like jQuery, React, & Vue.
• Understanding of the software development workflows

What you'll get:

• Highly competitive benefits and vacation package including stock options
• Ability to work for one of the fastest-growing companies with some of the most talented people in the industry
• Fun, hardworking, and casual environment with the flexibility to work anywhere in the world–the team is almost fully distributed around the globe (We also have several great office locations!)

We have a culture of movers and shakers and are leading the way for everyone else with a vision to transform the industry. We are authentic in who we are. We believe in our abilities and strengths to change the world for the better. Being inclusive and working together is at the heart of everything we do. We are naturally curious. We ask the right questions, challenge what can be done differently and come up with intelligent solutions to the problems we find. If that’s you, get ready to bee impactful and join the hive

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.