Technical Product Manager - Telemetry Data Platform, Managed Services (open to remote)

We’re looking for a product manager to work closely with our teams revolutionizing and modernizing our managed services platform within our Site Engineering organization. You’ll partner with our internal customers to decide what’s needed and how to prioritize those needs. You’ll need to understand the technical realities and be ready to prioritize architectural roadmap alongside high-demand capabilities.

You know how to work with engineers and executives, and have a good sense of when to gather more data and when to make a decision and move forward. If you haven’t been a product manager, maybe you’ve done similar work as an architect, engineering leader, or in another leadership role.

What you’ll do:

• Drive the product strategy for New Relic’s internal manage services platform, advised by internal customers, industry standards, technical capability, and internal initiatives
• Connect with our customers (other product development teams at New Relic) about their Managed Services needs and how Site Engineering can provide a friction-less experience
• Work with teams to provide business context, clear guidance, and success criteria that will delight our customers.
• In collaboration with Engineering, develop a rolling 4-quarter roadmap, drive the alignment of key releases to deliver on the roadmap; adjust the roadmap as needed based on key results, customer demand, and changes in execution resources.

Must have:

• 2+ years as a product manager or technical product manager and 4+ years as an engineer, architect, or other role involving technology
• Experience working with customers to set the roadmap and strategic direction of “internal” products like containerization, load balancing, networking, build and deploy tools, etc.
• Experience in large-scale environments, preferably as part of a SaaS platform
• Ability to communicate effectively to different audiences both verbally and in writing
• Excellent analytical/problem-solving skills and track record of using data to drive decisions

Nice to have:

• Experience as a software developer, architect, or in technical operations
• Product management training and certification
• Experience with Apache Kafka or other stream processing frameworks
• Experience operating or using database technologies
• Please note that visa sponsorship is not available for this position.

Our office:

Our office is in the center of downtown Portland, situated in a thriving tech community in the Pacific Northwest. We enjoy easy commute access and a plethora of good eats and great coffee. We provide competitive compensation including equity and big-company benefits (medical, dental, etc.)—all while maintaining the energy, agility, and fun of a start-up.

About us:

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our hiring process:

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.